Frequently Ask Question (FAQ)

Energy Efficiency
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    Flame IconGeneral

    What is the National Energy Balance Data Submission Module?

    This secure online platform allows you to submit energy data directly to our system, used to generate the country's energy balance. It eliminates the need for paper forms and manual data entry, ensuring accuracy and efficiency. Who can use the module? Authorized users with valid login credentials can access the module. This typically includes energy suppliers and consumers responsible for providing energy data. What are the benefits of using the module?

    Who can use MyEnergyStats portal?

    The MyEnergyStats portal is available to all users including commercial and industrial users.

    Is there a cost to use the MyEnergyStats portal?

    No, the MyEnergyStats portal is a free service provided to all users.

    I am experiencing technical issues with the portal. What should I do?

    If you encounter any technical issues, please visit the “About Us” section for troubleshooting.

    How can I provide feedback or suggestions?

    We welcome feedback and suggestions to improve our services. You can submit your comments through the "Feedback" section in the portal or email us directly at “enter email”.

    What features are available in the MyEnergyStats Portal?

    Energy in Malaysia: introduction of energy in Malaysia with animation and interactive maps to gather user interest in energy

    Energy Database: Fresh charts and visualizations of statistical data and attractive dashboards, to facilitate easy interpretation of the data for a wide range of users

    AdiwiraST: educational section for young users that offer a range of learning materials, challenges, puzzles, videos and animations

    Can I access the MyEnergyStats portal on mobile devices?

    Yes, the MyEnergyStats portal is accessible on mobile devices through a web browser, but for optimal performance, it is recommended to use a desktop or tablet.